FAQ

Petlunia™ supplies tools intended for ordinary brushing, bathing, coat maintenance, nail care, and cleaning routines.
Individual tools may differ in size, edge design, tooth spacing, materials, and recommended applications.
Customers should review the complete listing and select products according to the pet’s size, coat, and tolerance.
Grooming should be carried out calmly, carefully, and with appropriate adult control of the animal.
Petlunia™ is operated by Xinji Leyunmeng Technology Co., Ltd.

Which brush should I choose for my pet?

Consider coat length, density, texture, shedding pattern, and the pet’s sensitivity. A tool designed for a thick undercoat may not be appropriate for a short, fine, or delicate coat.

Can a deshedding tool remove all loose hair?

No grooming tool can remove every loose hair or prevent normal shedding. Results depend on coat condition, season, grooming frequency, tool selection, and the way the product is used.

How often should grooming tools be used?

Frequency varies by pet and product. Begin with short sessions and observe the animal’s response. Excessive pressure or repeated brushing over one area may cause discomfort.

How should nail-care tools be used?

Work in a well-lit area and remove only a small amount at a time. Avoid cutting too close to sensitive internal nail tissue. Stop immediately if the pet moves suddenly or appears distressed.

Can grooming tools be shared between pets?

Tools should be cleaned between animals. Separate tools may be more suitable when pets have different coat needs or when hygiene concerns are present.

How should brushes and combs be cleaned?

Remove trapped hair after use and follow the product-specific care directions. Dry the tool thoroughly before storage. Do not soak wooden, electronic, or non-waterproof components unless expressly permitted.

What should I do if a tool becomes damaged?

Stop using it. Bent teeth, cracked handles, loose blades, damaged guards, or sharp broken edges may injure the pet or handler.

Xinji Leyunmeng Technology Co., Ltd.